In many European countries, for example France, Germany and the United Kingdom, it was common for organisations to operate customer service lines on premium-rate numbers using prefixes that fall outside the scope of the country's premium-rate number regulations. Both male and female callers dial in and through a common access number.Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls.While the billing is different, calls are usually routed the same way they are for a toll-free telephone number, being anywhere despite the area code used.These telephone numbers are usually allocated from a national telephone numbering plan in such a way that they are easily distinguished from other numbers.Telephone companies typically offer blocking services to allow telephone customers to prevent access to these number ranges from their telephones.Because you will be receiving the email from an address that is currently unknown to your email account you may want to check your Junk’ or Spam’ folder if you haven’t received the email after 48 hours.Although many don’t realize it, thousands of people are abused and neglected everyday, often by the people who are closest to them like family, friends, sitters, neighbors, teachers, and coaches. The Hotline counselor will not tape the telephone conversation or ask for your name (unless you ask to have literature mailed to you).
Diplomatic services, such as the US embassy in London or the UK Embassy in Washington, have also charged premium rates for calls from the general public.
The conversation is free, confidential and non-judgemental.
You can keep talking to your mentor as long as you like and there is never a fee.
Talking about ideas, decisions and fears is better than not talking about them.
If you have difficulty filling out the form you can contact The Hope Line at [email protected]
I'm new in town - could I have the directions to your house please?